Question 1

What is an eSIM and how does it work?

Accepted Answer

An eSIM (embedded SIM) is a digital SIM built into your smartphone. It allows you to download and activate a cellular data plan over the air, without needing a physical plastic SIM card.

Question 2

When should I install my eSIM?

Accepted Answer

We recommend purchasing and setting up your eSIM shortly before you travel. You can scan the QR code to install it while you have a stable Wi-Fi connection, and then simply turn on data roaming once you arrive at your destination.

Question 3

Can I make phone calls or send SMS with my eSIM?

Accepted Answer

GetSimWise eSIMs are data-only plans and do not include a local phone number. However, you can make voice/video calls and send messages using internet-based apps like WhatsApp, FaceTime, Skype, or Telegram.

Question 4

Is my phone compatible with eSIM?

Accepted Answer

Most modern smartphones, including iPhone (XS and newer), Samsung Galaxy (S20 and newer), and Google Pixel (3 and newer) are eSIM compatible. Your device must also be carrier-unlocked to use prepaid travel eSIMs.

eSIM Compatible Devices

Supported iPhones & Android Devices